For Organizations

In today’s fast-paced business world, organizations require skilled and knowledgeable employees to drive their growth and success. Evelyn Learning provides content creation services for other organizations. These services include creating customized content for recruitment tests, training materials, L&D practices, certification materials, and metadata content. Customized content helps organizations to achieve their specific objectives, resulting in better employee performance, increased productivity, and improved content management.

We help companies conduct effortless and impeccable onboarding by providing recruitment test materials to the organizations to test the candidates to be their potential employees. Our content services also provide the best employee training programs and materials to organizations so that they can build a workspace capable of achieving their goals. Our certification materials are one of a kind, which working professionals can use to upskill and specialize in their respective fields. This can help motivate them to increase their knowledge and ace their performance, whichever industry they are in.

Recruitment

Organizations use recruitment tests to assess the knowledge and skills of job candidates before making a hiring decision. The content development company creates customized recruitment test materials for organizations, which include questions related to the specific job role, industry, or basic aptitude. These tests can be in various formats, such as written tests, aptitude tests, personality tests, and so on. This ensures that the test measures the candidate’s knowledge and skills relevant to the job, increasing the likelihood of hiring the right candidate for the organization.

Certification Courses

In the evolving educational landscape, there is a pressing need for courses that not only certify learners but also equip them with job-ready skills. Universities and companies often face challenges in bridging the gap between theoretical learning and practical application.
Developing such impactful courses from scratch requires a seamless collaboration among Instructional Designers, Subject Matter Experts, and Graphic Designers to create engaging and effective content. Moreover, crafting assessments that align with course objectives and accurately measure learner competencies adds another layer of complexity, demanding a strategic and evidence-based approach. Addressing these challenges is critical to delivering transformative learning experiences and unlocking real-world opportunities for learners.
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Skilling Courses

Designing skilling courses from the ground up is a dynamic and intricate process that seamlessly integrates the collective expertise of diverse professionals. Our Instructional Designers craft well-structured, learner-focused frameworks that form the backbone of the courses, ensuring clarity and alignment with learning objectives. Subject Matter Experts bring deep domain knowledge, contributing accurate and relevant content that resonates with industry needs. Graphic Designers enhance the visual appeal and interactivity, translating complex concepts into compelling visuals and multimedia elements. Together, this collaborative synergy ensures that each course is not only informative and effective but also engaging and memorable, empowering learners to achieve their goals. Sample: Engaging Videos with Professional Voiceover

Assessments

Creating effective assessments for our courses is a meticulous, evidence-based process designed to align seamlessly with the course objectives. This involves identifying the key skills and knowledge learners are expected to acquire and ensuring the assessment methods accurately measure these outcomes. By incorporating strategies such as clear benchmarks, diverse question formats, and real-world scenarios, we aim to create evaluations that are both practical and reflective of the learning journey. This approach not only validates the effectiveness of the course but also provides meaningful feedback for learners, enabling them to identify strengths and areas for improvement, fostering deeper engagement and mastery. Sample:

Ticketing Services

Managing a high volume of support tickets across multiple departments can be a daunting challenge, especially when slow response times, unresolved issues, and declining customer satisfaction threaten to compromise service quality. At the heart of your customer success lies the ability to resolve support tickets both promptly and effectively. That’s where we step in. We assign dedicated, specialized teams to handle each ticket type, ensuring expertise and precision in addressing customer concerns. By implementing a data-driven prioritization system, we not only streamline workflows but also significantly reduce response times. Our proactive approach guarantees thorough issue resolution, improving efficiency year-over-year and fostering stronger customer relationships that drive lasting satisfaction and loyalty.

The distribution of ticket types handled by us showcases our expertise in managing a diverse range of customer inquiries and issues with precision and efficiency. From general support and technical troubleshooting to billing, account management, and escalations, we ensure that each ticket type receives specialized attention tailored to its unique requirements. Our approach prioritizes customer satisfaction, seamless resolution, and swift turnaround times, enabling us to address everything from routine queries to complex challenges. By analyzing and optimizing the distribution of ticket types, we consistently improve our processes to deliver superior service and meet the evolving needs of our clients.

Metadata

Metadata content refers to information about a particular content, such as the title, author, description, and keywords. Metadata content is essential for organizations with large collections of content, as it helps to organize and categorize the content, making it easier to find and use. Evelyn Learning creates customized metadata content that helps organizations organize and categorize their content more effectively, resulting in better content management and use.

Certification Materials

Training materials are essential for organizations to train employees in new skills, technologies, or processes. These materials may include training manuals, videos, interactive modules, and simulations. Certification materials are used by organizations to certify the knowledge and skills of their employees. These certifications may be industry-specific or related to a particular technology or process. Evelyn Learning creates customized certification materials for organizations that are aligned with their certification requirements.