Managed AI Services

Deploy it and forget it—we handle the infrastructure, monitoring, updates, and support so your team can focus on outcomes, not operations.

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99.9%

Average uptime

<15min

Fastest response time

24/7

Monitoring coverage

100+

Active managed clients

What's Included

Comprehensive managed services for worry-free AI operations

Hosting & Infrastructure

Enterprise-grade cloud infrastructure optimized for AI workloads.

Multi-region deployment
Auto-scaling
Disaster recovery
FERPA-compliant hosting

24/7 Monitoring

Continuous system monitoring with proactive issue detection.

Real-time alerting
Performance dashboards
Anomaly detection
Capacity planning

Model Updates

Keep AI models current with regular retraining and improvements.

Scheduled retraining
Performance optimization
Bias monitoring
A/B testing

Dedicated Support

Named support team who knows your systems and needs.

Dedicated account manager
Priority escalation
Quarterly reviews
Training included

Security Management

Ongoing security operations and compliance maintenance.

Vulnerability scanning
Patch management
Access reviews
Compliance audits

Analytics & Reporting

Insights into AI usage, performance, and business impact.

Usage analytics
ROI reporting
Trend analysis
Custom dashboards

Service Tiers

Choose the support level that matches your needs

Standard

For organizations with basic AI operations needs

  • Cloud hosting (shared infrastructure)
  • Business hours support (9-5 M-F)
  • Monthly model reviews
  • 99.5% uptime SLA
  • Standard security monitoring
  • Quarterly business reviews
Most Popular

Professional

For organizations with mission-critical AI applications

  • Dedicated cloud infrastructure
  • 24/7 support with 1-hour response
  • Weekly model optimization
  • 99.9% uptime SLA
  • Advanced security operations
  • Monthly business reviews
  • Named account manager
  • Priority feature requests

Enterprise

For large institutions with complex requirements

  • Private cloud or hybrid deployment
  • 24/7 support with 15-min response
  • Continuous model optimization
  • 99.99% uptime SLA
  • Dedicated security team
  • Weekly executive reviews
  • On-site support available
  • Custom SLA terms
  • Unlimited training

SLA Comparison

Clear commitments you can count on

MetricStandardProfessionalEnterprise
Uptime99.5%99.9%99.99%
Response Time (P1)4 hours1 hour15 minutes
Response Time (P2)8 hours4 hours1 hour
Model Update FrequencyMonthlyWeeklyContinuous
Business ReviewsQuarterlyMonthlyWeekly

Frequently Asked Questions

Common questions about Managed AI Services

Ongoing hosting, monitoring, maintenance, and support for your AI solutions. We handle infrastructure, security, updates, and troubleshooting—so your team can focus on using AI, not managing it.
We offer 99.9% uptime guarantees with defined response times for different issue severities. SLAs are customizable based on your operational requirements.
We continuously monitor model performance, implement improvements, and deploy updates with minimal disruption. You always have access to the latest capabilities.
Enterprise-grade security including encryption at rest and in transit, SOC 2 compliance, regular penetration testing, and 24/7 security monitoring. We maintain FERPA and COPPA compliance.
Yes, our support team is available around the clock for critical issues. Regular support requests are handled during business hours with guaranteed response times.
Absolutely. We support knowledge transfer and can train your team to take over operations. Many clients start with managed services and transition to self-management as they build internal capabilities.

Let Us Handle the Operations

Focus on educational outcomes while we ensure your AI systems run flawlessly.

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